Fleming Place Health Clinic Limited is committed to ensuring digital accessibility for all users, including people with disabilities. Our goal is to provide a website that is user-friendly, inclusive, and accessible, so that every visitor can access information and services without barriers. We follow recognized accessibility standards and continuously work to improve the experience for everyone.
“When We first started our digital platform, We realized accessibility isn’t just compliance—it’s compassion. Everyone deserves equal access.” – Ailesbury Hair Clinic Dublin, Team
Conformance Status
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which defines best practices for making web content accessible to people with disabilities, including those with visual, auditory, cognitive, or motor impairments. We are committed to meeting these standards wherever possible.
While we strive for full accessibility, some content may not yet meet these standards. This can include older documents, third-party integrations, videos without captions, or interactive forms. We are actively working to address these areas and implement solutions that ensure accessibility across all devices and platforms.
Committing to WCAG Level AA demonstrates expertise and accountability, showing patients we prioritize accessibility alongside medical care.
“Even a small improvement—like alt text on images that can make a huge difference for someone navigating the web with assistive technology.” – Jane Murphy, Accessibility Coordinator
Scope of Accessibility
This statement applies to:
- All web pages, including blogs, service pages, and appointment forms.
- Online forms, including patient registration, booking, and contact forms.
- Multimedia content, including images, video, and downloadable PDFs.
- Third-party services integrated into our website, such as online booking or external payment platforms.
We continuously review our website content, and new content is designed to meet accessibility standards from the start.
Transparency in scope builds trust. Listing what’s included and what might need improvement shows honesty and authority.
Accessibility Features
Fleming Place Health Clinic Limited employs multiple features to make the site accessible, including:
- Keyboard navigation for users who cannot use a mouse.
- Screen reader compatibility for visually impaired users.
- Alternative text (alt text) for all images and graphics.
- High-contrast options for users with low vision.
- Clear headings and structured content for easy reading and navigation.
- Form labels and instructions to assist all users in completing online forms.
We are committed to improving these features and testing them regularly to ensure they meet current accessibility standards.
“Accessibility isn’t just a checklist—it’s about making every interaction simple and stress-free for our patients.” – Jane Murphy
Known Limitations
Despite our best efforts, some areas of the site may present temporary accessibility challenges. These include:
- Older PDF documents that may not be fully screen-reader compatible.
- Videos without subtitles or transcripts.
- Interactive third-party content where accessibility depends on the provider.
Where content is not fully accessible, we provide alternatives on request. Please contact us for help accessing any content or service.
Feedback and Assistance
Your feedback helps us improve accessibility. If you encounter barriers or have suggestions, please reach out to us:
Email: [email protected]
Phone: 01 264 5101
We aim to respond to all inquiries within 3–5 business days and will work with you to provide the information or service in an accessible format.
Training and Monitoring
Our team receives ongoing accessibility training and awareness sessions to ensure that staff understand digital accessibility and best practices. We conduct quarterly audits of the website to identify and resolve accessibility issues, ensuring compliance with WCAG 2.1 and national accessibility guidelines.
Legal Compliance
Fleming Place Health Clinic Limited is committed to compliance with:
- Irish Disability Act and relevant national regulations.
- European Accessibility Act and WCAG 2.1 AA standards.
We strive to provide equal access to services for everyone, including patients with disabilities, in accordance with both local and international guidelines.
Statement Updates
This accessibility statement is reviewed annually and updated to reflect improvements, changes, and ongoing commitment to accessibility. The current version was last updated on 01/01/2026.
By making this commitment, Fleming Place Health Clinic Limited believes in creating a digital environment that is inclusive, accessible, and easy to navigate for all users. We welcome your feedback and are always open to suggestions for improvement.
Regular updates signal reliability and commitment to users.